Who We Are
This website (https://hcgha.com) is owned and operated by H COFF Global Hub, a trusted name in Ayurvedic and herbal health supplements.
Company Name: H COFF Global Hub
Office Address: Savera Heights, D3/3, First Floor, Warulwadi, Narayangaon, Junnar, Pune – 410504, India
Email: support@hcgha.com
Phone: +91-9637515133
What Personal Data We Collect and Why
We collect personal information to process your orders, improve our services, and ensure the best customer experience.
Data We May Collect:
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Identity & Contact Information: Name, address, phone number, email (for order processing & communication).
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Order & Transaction Details: Purchase history, payment method (for billing & accounting purposes).
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Technical Data: IP address, browser type, device information (for site analytics & security).
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Health-related Information (Optional): Only if voluntarily shared by you for product recommendations.
Why We Collect This Data:
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To process and deliver orders.
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To communicate updates, offers, or support.
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To improve site performance and security.
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To comply with legal and regulatory requirements.
Comments
If you leave a comment on our site, we collect the data shown in the comments form, along with your IP address and browser user agent to help detect spam.
Media
If you upload images, avoid uploading images with embedded location data (EXIF GPS) as visitors may download and extract this information.
Contact Forms
When you submit a query via our contact form, we store your name, email, and message for up to 6 months for customer service purposes. We do not use this data for marketing without your consent.
Cookies
We use cookies to:
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Improve site performance.
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Remember your preferences.
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Track analytics for service improvement.
You can disable cookies through your browser settings, but some features may not work properly.
Analytics
We use Google Analytics to track website traffic and performance. You can opt-out via Google’s opt-out tool.
Who We Share Your Data With
We do not sell your personal data. We may share it with:
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Payment Gateways (for secure transactions).
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Courier/Logistics Partners (for delivery purposes).
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IT & Hosting Providers (for website functionality).
How Long We Retain Your Data
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Order Records: 5 years (for legal & accounting purposes).
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Contact Form Entries: 6 months.
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Analytics Data: 14 months.
Your Rights
You have the right to:
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Request a copy of your personal data.
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Request correction or deletion of your data.
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Withdraw consent for marketing communication.
Where Your Data Is Sent
Some data may be processed outside India by secure third-party services. All transfers comply with applicable data protection laws.
How We Protect Your Data
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SSL encryption on all transactions.
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Restricted access to personal data.
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Regular security audits and staff training.
Data Breach Procedures
In case of a data breach, we will notify affected users and authorities within 72 hours of discovery.